Terms and Conditions

If any permits or approval is required in connection to the work being performed; it is the responsibility of the customer to obtain any permits.

Condensate drains from the outdoor unit are not included in the Quotation unless stated. Condensation drains to drainage points will be an additional cost. Please note all outdoor units during heating cycle.

ACG will take every reasonable precaution in conducting the works at the Property however ACG will not be Liable in respect of any cracking of Gyprock, Paint, cracking of render and the Structural integrity of the property. Where required, the Customer will need to provide spare roof tiles in the event a tile is damaged during the installation process. This is very common when Technicians are working inside/on a roof.

Due to current noise regulations in the ACT & NSW, NO domestic air conditioners sold into the market meet the current standard of 45dba daytime & 35 dba night time. The customer is therefore responsible for the final decision on the outdoor location, if for any reason this unit needs to be relocated, it will be at the customer's expense.

In the event that full payment is not made the customer agrees to grant permission to ACG Air Conditioning Pty Ltd to enter its premises for the removing of the Goods, if the goods Cannot be collected- all debt collection expenses or losses incurred will be added to the Customer. Payments are made under the building and construction act 1999. Quote valid for 30 days or until stocks last.